Deposits are non-refundable once they have been made to your account.
However, any unwagered funds remain yours and can be withdrawn at any time, subject to our withdrawal and verification processes.
Important things to know
- Once funds have been used to place bets or play games, they are no longer eligible for withdrawal.
- Only unused (unwagered) balances can be withdrawn back to you.
- All withdrawals may be subject to account verification and security checks.
Need help?
If you have questions about your balance or withdrawals, our Customer Support team will be happy to assist.
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