What if I lose access to my email?

No worries—if you’ve lost access to your registered email, our Customer Support team can help you securely update your account information and regain access.

What should I do?

• Contact our Support team via Live Chat or email
• Let us know that you no longer have access to your registered email address

What we may ask for

For security purposes, we’ll need to verify your identity before making any changes. You may be asked to provide:

• Your account email
• Details about your account (e.g., recent activity or transactions)
• Verification documents (such as ID), if required

Important things to know

• Email changes are handled securely to protect your account
• Providing accurate information will help speed up the process
• Do not create a new account—our team will help you recover your existing one

Need help?

Our Customer Support team is here to guide you through the process and get you back into your account as quickly as possible.